Refund policy
Last updated: 10 October 2026
This policy covers plans bought for products sold on kskapp.com, including SaleBill. A product with its own website, such as RemodelFin, has its own refund policy there.
Free trial first
Every business gets a free trial before paying anything (30 days for SaleBill), so you can try the app with your team first.
14-day refunds
If you are not happy, you can get a full refund of any payment, first payment or renewal, if you ask within 14 days of that payment. Write to [email protected] from the email of your owner account and tell us which payment.
Approved refunds are made to the original payment method by Paddle, our Merchant of Record. Banks usually show them within 5 to 10 working days.
After 14 days
After 14 days we do not give partial refunds or credit for unused time. You can cancel at any time and the plan stays active until the end of the period you paid for.
Cancelling
Write to [email protected] or use the cancellation link in your Paddle receipt email. Cancelling stops future renewals. Your data is kept; you can ask for a copy or for deletion.